Voici une traduction professionnelle de votre Return & Refund Policy :

Return & Refund Policy

Last updated: 06/05/2026

At Lockauto, your satisfaction is our priority. If you are not satisfied with your purchase, you may return the product and receive a full refund.

Return Conditions

Return period:
You have 14 days from the date of delivery to return your product.

Product condition:
The product must be returned in perfect condition, including all parts, accessories, and original packaging.

Return Process

Please contact us at sav.lockauto@gmail.com and provide:

• A detailed reason for the return

• Photos or a video if necessary

Once your request has been reviewed, you will receive:

• A return authorization number

• The address of our warehouse

Please use a tracked shipping service. We are not responsible for lost return parcels.

Return Information

• Return shipping costs are the responsibility of the customer.

• No restocking fees will be charged.

• The return address will be provided upon request.

Refunds

Once the returned product has been received and inspected, your refund will be issued within 14 days to the original payment method.

You will receive a refund confirmation by email.

Exceptions

Customized, health-related, and perishable products are not eligible for refunds.